My Profile

Institutional Clients


If you are unable to find the answers you need, please contact our Service Desk.

What is a “Preferred AllianceBernstein Site”?

A “Preferred AllianceBernstein Site” is the site that corresponds most closely to your interests. When you select a site in the My Profile section, you are setting that site as your “start page” on If you navigate to other sites within, you can click on My Start Page in the site header to return to your Preferred AllianceBernstein site.

Can I change my “Preferred AllianceBernstein Site” once one has been set?

Yes, you can always change your start page by going to My Profile in the site header. Once you’re in My Profile, you can select a new start page and hit ‘Submit’.

How do I change my e-mail address?

To change the e-mail address contact your Advisor’s Associate or the Service Desk.

Can I change my website password?

Yes, you are able to change your password by going to ‘My Profile’ and clicking ‘Change Password’ in the middle of the screen and following the form instructions.

I’ve changed my password, but it does not work when I try to log back into the site?

Check to see that the Caps Lock or Num Lock is not turned on. If you still experience a problem logging in, please contact your Advisor’s Associate or the Service Desk.