Skills for the New Normal: Preparing for Re-entry

09 June 2021
60 min watch

After nearly a year and a half of coping with the COVID-19 pandemic, the financial services industry is eagerly anticipating getting back to normal. And while many advisors look forward to seeing clients face-to-face, behavioral science insights suggest that the re-entry process will be slow and filled with frictions. To succeed, advisors will need to cope creatively with what will eventually become our new normal.


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