Webcast Replays

Skills for the New Normal: Preparing for Re-entry

June 9 2021

After nearly a year and a half of coping with the COVID-19 pandemic, the financial services industry is eagerly anticipating getting back to normal. And while many advisors look forward to seeing clients face-to-face, behavioral science insights suggest that the re-entry process will be slow and filled with frictions. To succeed, advisors will need to cope creatively with what will eventually become our new normal.

About the Presenter

Kenneth Haman

Kenneth Haman, Managing Director—AB Advisor Institute , Ken Haman is the Managing Director of the AB Advisor Institute. He joined the firm in 2005 from a private consulting practice to the financial-services industry. In his current position, Haman develops and delivers consulting and training to financial advisors and key leaders at AB’s partner firms, specifically in the areas of strategic marketing, effective communication with clients and practice-management strategies. His professional experience includes managing a practice in psychotherapy for 20 years in the Washington, DC, area and a consulting practice to large organizations, financial professionals and senior executives in the Mid-Atlantic states. Haman holds a BA in business administration from Lebanon Valley College; an MDiv from Princeton Theological Seminary; an MAPC from Moravian College; and certifications in clinical hypnosis and neuro-linguistic programing from the American Hypnosis Training Academy. Location: New York

More For You