The Checklist Management Model

11 September 2023
22 min listen


Checklists are commonly used to keep track of details and sort out complexity. Think of how a shopping list or your to-do list aids in managing a busy life. As useful and familiar as checklists are, few retail financial advisors have discovered their value in helping uniquely successful clients deeply understand and appreciate the complex details of their financial lives.

Scott and Ken discuss how wealth leads to complexity and the effect this has on the brain. They explain how a financial advisor’s checklist can support a client’s decision-making. The discussion includes different ways of using checklists within the practice, from helping the advisor keep track of all the deliverables and details of multiple clients’ financial lives to helping clients appreciate the complexity that their wealth has created in their current stage of life.

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